Why am I unable to checkout?

We are sorry that you are facing difficulties checking out. In the event this happens, please contact Customer Service at 0246997237 or

In addition, Solomon's Loft reserves the right to revoke access to suspected fraudulent accounts.


What are the modes of payment can I use?

At the moment the mode of payment is Visa, Paypal, American Express, Discovery and Pay On Delivery (POD). More payment gateways will be coming soon.


When am I charged for my order?

You will only pay for your order at the time of your order confirmation.


Is Solomon's Loft secure?

Yes. We take every precaution to protect your privacy and to prevent misuse of the private information you provide us. Please note that while we make reasonable efforts to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. Click here to see our full Security & Privacy Policy.


Will my information be kept private?

Of course! We use your information only to process orders, to provide an enhanced and personalized shopping experience, and to inform you of special GreenMarket offers and discounts. We will not release your personal information to any third party unless you have granted us explicit permission to do so. Refer to our for Privacy Policy further details.


How do I enter a promo code?

You’ll have the opportunity to enter a promo code during the payment stage of the checkout process. Simply enter the code (e.g. 'solomonsloft123') followed by the 'Enter' button on the right. Once the code has been successfully redeemed, the total amount will be updated. If there are any issues, you will see a small red box explaining the issue. 

Do note that discount codes are not case-sensitive. Only 1 promo code can be used per order. Promo codes cannot be used in conjunction with any other group or credit card discounts.